Job Description
Responsibilities • Provide administrative and operational support across the full resource lifecycle, including hiring, onboarding, contract renewals, leave management, training coordination, performance appraisals, and offboarding of augmented staff. • Work closely with internal Sales team to engage external recruitment agencies, source and screen suitable candidates that meets client and project requirements before shortlisting. • Collaborate with internal Legal team to review and support the creation of work orders between clients, Company and recruitment agencies. • Support resource costing, budgeting, forecasting, and planning for augmented resources. • Coordinate with internal Finance and Business Operations teams to ensure timely vendor payments and client invoicing. • Maintain and regularly update the resource arrangements database. • Prepare consolidated reports on project status, scope changes, resource allocation and key milestones. • Deliver operational and project meetings, providing updates and driving action items. • Monitor and manage issue logs, ensuring timely follow-up and resolution. • Support team manager in addressing new business requirements as they arise. • Perform ad-hoc administrative duties as needed. • Ensure consistent and timely communication with internal teams, clients, and vendors. • Ensure compliance with organizational policies, procedures, and compliance standards across all staff augmentation activities Requirements • Diploma or Degree in Business Administration, Human Resources or a related field • 2-4 years of experience in administrative, operations, HR coordination, or workforce management roles • Ability to manage multiple tasks and meet deadlines in a fast-paced environment • Good interpersonal and stakeholder coordination skills • Strong written and verbal communication skills • Proficiency in Microsoft Excel and reporting tools for tracking and analysis • Basic understanding of workforce operations, contracts, or staffin