Job Description
Who is Forcepoint ? Forcepoint simplifies security for global businesses and governments. Forcepoint ’s all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers. 300+ patents. If our mission excites you, you’re in the right place; we want you to bring your own energy to help us create a safer world. All we’re missing is you! What You’ll Do / Key Responsibilities Serve as the day-to-day Salesforce System Administrator : manage users, roles, profiles, permission sets, and data access Configure declarative Salesforce features: page layouts, record types, validation rules, workflows, Process Builder / Flow, approval processes Build and maintain reports, dashboards, list views to support business users Assist in data import, export, cleansing, deduplication, and data integrity tasks Handle user support queries — troubleshoot issues, escalate when needed, assist with training & documentation Maintain system health: monitor storage, system limits, logs, audit trails Participate in release cycles: testing, sandbox maintenance, change sets, deployments Work with stakeholders (sales, marketing, operations) to translate business requirements into configuration solutions Document configurations, processes, changes, and create user guides / training materials Stay current on Salesforce releases and help adopt new features / best practices Qualifications / Skills Required / Must-Have: Salesforce Administrator Certification Strong interest in CRM platforms and business process automation Strong understanding of Salesforce CPQ (Configure, Price, Quote) Basic understanding of relational data modeling, objects, fields, relationships Hands-on experience with declarative Salesforce tools (Flows, validation rules, reports & dashboards) Good analytical, troubleshooting, and problem-solving skill
