Job Description
Our client is an established international luxury fashion house with boutiques in Singapore's premier retail destinations. We are recruiting on their behalf for a Store Manager to lead their Orchard Road boutique, which is slated for reopening in October 2026. Pre-opening preparations commence September 2026. This is a permanent, full-time position reporting to the Retail Director. JOB RESPONSIBILITIES 1. Sales & Business Performance Define, communicate, and monitor store sales targets, budgets, and forecasts on a daily, weekly, and monthly basis. Drive ongoing growth of store turnover and optimise store contribution by managing personnel, operational, and overhead costs within budget. Identify store investment needs and escalate appropriate proposals to the Retail Director. Oversee all store administration, reporting, and compliance with internal procedures. 2. Client & Market Development Build and cultivate a loyal client base in line with the brand's sales strategy. Act as brand ambassador within the local market, managing external relations and competitive positioning. Conduct regular market studies covering competitors, customer profiles, and retail trends. 3. Team Leadership & Development Lead, mentor, and manage a team of 4 to 5 retail staff. Drive recruitment, onboarding, performance reviews, and career development in partnership with HR. Motivate the team and align performance to brand strategy and commercial goals. Maintain grooming and presentation standards consistent with the brand. Ensure effective two-way communication flows within the store team. 4. Store Operations & Stock Management Manage day-to-day store operations including replenishment, visual merchandising, and store upkeep. Oversee regular and year-end inventory processes. Maintain a well-organised stockroom; ensure all stock transfers are accurately recorded to minimise stock loss. Ensure compliance with all health, safety, and security regulations. Ensure optimal rostering to maximise floo
