Job Description
Basic Requirement for the Information Technology Specialist, GS-2210 occupation: You must have Information Technology (IT) related experience demonstrating each of the following competencies:1)Attention to Detail - Is thorough when performing work and conscientious about attending to detail;2)Customer Service - Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services;3) Oral Communication - Expresses information to individuals or groups effectively, taking into account the audience and nature of the information; makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately; and4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations .Your resume must clearly describe your relevant experience. AND For the GS15: You must have one year of specialized experience equivalent to at least the GS-14 level in the Federal service, or equivalent, performing information technology program management work that includes: Directing information technology programs or projects by planning work, estimating cost and schedule requirements, monitoring execution, and coordinating with stakeholders; AND Managing information technology infrastructure, systems, or services by evaluating requirements, resolving operational issues, recommending improvements, and monitoring service delivery; AND Overseeing budget, resource, contractor, or financial tracking activities for information technology programs or projects; AND Supervising or managing staff by assigning work, evaluating performance, setting priorities, addressing workforce needs, and advising leadership on program or operational issues. Merit promotion applicants must meet
