Job Description
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain . We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Job Summary Iron Mountain is seeking a skilled, experienced, and motivated Competitive Intelligence Operation Lead to join our Global Customer and Market Intelligence team. In this role, you will be responsible for leading the enablement and management of the Crayon Competitive Intelligence platform and the Clozd Win-Loss platform, transforming fragmented market signals and direct buyer feedback into actionable strategic advantages. You will act as the Center of Excellence lead for Crayon and Clozd, overseeing their successful integration with commercial systems and driving platform adoption across sales, product, and marketing teams to improve win rates, optimize product roadmaps, and enhance go-to-market strategies. What You’ll Do In this role, you will: Platform Management and Optimization: Lead the end-to-end management, operation, and optimization of the Crayon Competitive Intelligence platform and the Clozd Win-Loss platform across all Iron Mountain business units, leveraging artificial intelligence capabilities for advanced analysis and instant buyer