Job Description
Solution Architects sit at the centre of long-term customer transformation, taking customers from initial excitement to deeply embedded workflows their teams rely on every day. Responsibilities Roll out the product across strategic engineering organisations, configuring environments, designing workflows and running hands-on enablement sessions Help developers integrate the tooling into real production workflows rather than isolated demos, driving fast time-to-value and durable adoption across teams Identify workflow friction and solve technical problems quickly alongside developers and platform teams Spot where the product should expand next within a customer's environment, and help organisations move from isolated usage to company-wide adoption Design rollout strategies for new workflows, teams and platform groups, and partner with customers to operationalise AI-assisted development at scale Build deep, trusted relationships across developers, platform teams, engineering leadership and executive stakeholders Lead architecture reviews, technical working sessions and strategic planning discussions Advise customers on developer productivity, workflow design, governance and AI adoption strategy Coordinate across Sales, Product, Engineering and Customer Success to unblock customer progress Connect product usage to measurable outcomes such as faster iteration cycles, improved developer productivity and engineering quality, and help customers communicate that value internally Turn successful deployments into repeatable workflow patterns, and bring structured customer feedback into Product and Engineering to help shape new capabilities Responsibilities Technical background in software engineering, infrastructure, DevOps, platform engineering or developer tooling Experience in customer-facing technical roles such as Solution Architect, Solutions Engineer, Forward Deployed Engineer, Technical Account Manager or Enterprise Architect The ability to work hands-on with engineeri
