Job Description
Work Schedule First Shift (Days) Environmental Conditions Office Job Description As a member of the Culture and Colleague Engagement platform, the ER/LR Director will be responsible for advising on and conducting sensitive investigations of potential policy and/or Code of Conduct violations, managing and developing Employee Relations Advisors, ensuring consistent high quality case management, as well as, leading initiatives to strengthen culture programs focusing on ethical business practices across the North America and LATAM regions. This role will also lead the Americas Labor Relations strategy across union and non-union environments, including collective bargaining negotiations, labor risk assessment, union avoidance initiatives, campaign management, and proactive employee engagement strategies designed to support a positive and legally compliant workplace culture. Key Responsibilities: Lead and develop a team of Employee Relations Advisors who work across business groups to assist HR Partners and managers in resolving employee relations issues in the workplace Investigate complex, high-risk, or sensitive employee relations cases and actively oversee ER Advisors’ workload to ensure ER case management is consistently of high quality and efficiency Provide expertise and consultation to HR Partners on ways to address employee behavior and performance concerns, including assisting on the development and delivery of appropriate feedback or corrective action that aligns with company values and processes Interpret and apply understanding of company employment policies and practices to provide advice, guidance, or clarification on employee relations matters Analyze ER data, highlight key trends and provide insights that lead to the formulation of recommendations that drive positive employee relations programs and process improvements Facilitate investigation training and other ER training initiatives to deliver best practice investigation tools and knowledge to the Nort
