Job Description
At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. Job Summary This position is responsible for providing assistance to pharmacists, pharmacy coordinators, and pharmacy programs or initiatives. Works with internal departments, external vendors, and members to evaluate and resolve pharmacy issues and provide member support for programs and initiatives. Job Requirements: Minimum 3 yearsof customer serviceexperience, preferably ina health care/insurance industry (or equivalent) Licensed and unrestricted Pharmacy Technician/Certified Pharmacy Technician(CPhT) High School Diploma with current State Pharmacy Technician Licensures in good standing Preferred Job Requirements: ExcellentVerbal and written communication skills Managed care customer service experience Strongcomputer and Microsoft Office product skills requiredincludingabilityto learn various data base software applications as needed. Drug information skills Handle multiple tasks and strong organizationalskillsincludingcapacitytounderstand complex oral and written directions as well as technicalinformation. Self-motivatorwith exceptional time management skills and attention to detailthatexhibitsa positive attitude andembracesand adaptstochange. Bilingual Spanishspeakerpreferred. Flexible and able to adapt to change. Work Hours are Monday through Friday 8 AM to 5 PM CST or 7 AM to 4 PM CST. Must be able and willing to work Monday through Friday 8 AM to 5 PM CST or 7 AM to 4 PM CST. Phone Queue Position (Inbound Calls). This is a Remote/Work-From-Home role. Sponsorship is not available Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process! Pay Transparency Statement: At Health Care Service Corporation
