Job Description
Job Summary Manage and coordinate daily operations to enhance workplaceefficiency and team performance. Lead employee relations, support recruitment,resolve issues, and maintain strong customer and staff communication. Responsibilities Schedule and coordinate meetings to ensure effective communication and planning Conduct employee performance reviews to assess and support staff development Build and maintain positive customer relationships to enhance satisfaction and loyalty Participate in recruitment and dismissal processes to support workforce management Resolve workplace conflicts and issues to maintain a productive environment Address employee and customer concerns promptly to ensure smooth operations Develop and implement strategies to improve workplace efficiency and achieve goals Manage phone correspondence to facilitate clear communication with stakeholders Liaise between managers, customers, and employees to coordinate activities and information flow Provide clear direction and guidance to staff to support operational objectives Troubleshoot POS system issues to minimize downtime and maintain service quality Support ongoing learning and development initiatives for team members to enhance skills Foster a respectful and inclusive team environment to promote collaboration and engagement
