Job Description
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. The Hybrid Development Representative (HDR) role is the foundational entry point into our high-performing sales organization, designed specifically to develop the next generation of Account Executives. This is not a static job - it is a dedicated, supportive launchpad and structured path for your professional sales career. We invest in HDRs with the clear expectation that high performers will advance through our specialized sales program, Toast Sales Academy, and become future full-cycle Account Executives. The Journey of a High Performer: HDR → All Bound Sales Development role → Account Executive (AE) The Timeline of a High Performer: 12-18 months, training to become an Account Executive What you'll do (Responsibilities): As a Bilingual Hybrid Development Representative (HDR), you serve as the critical first step in our sales pipeline, responsible for building and qualifying the opportunities that drive our growth. You will execute high-volume outreach to a mix of prospective businesses with the strategic goal of determining mutual fit for our all-in-one digital platform, ensuring Account Executives receive high-quality engagements ready for closing. Complete at least 100 high-quality outreach activities daily (warm/cold calls, emails, and social touch points). Host qualification calls to develop an understanding of the prospect’s needs and determine how they can benefit from leveraging our all-in-one digital platform. Schedule meetings for qualified prospects, ensuring a seamless handoff to the appropriate Account Executive. Learn and execute on various inbound and outbound outreach methods to prepare for s
