Job Description
Company's Background Effissimo Capital Management Pte Ltd is a fund management firm based in Singapore. We are seeking an IT Support & Operations Associate to support and execute day-to-day office IT operations, including IT infrastructure, cloud environment, cybersecurity, compliance, telephony and communication systems, as well as meeting room equipment and conferencing systems, and other technology-related matters. Strong written and verbal communication skills in both Japanese and English are required, as the role involves frequent communication in Japanese with business stakeholders in Japan, including meetings, email correspondence, and documentation. The role requires hands-on experience and a strong understanding of office IT infrastructure, Microsoft cloud environments including Azure and Microsoft 365, cybersecurity, PBX and telephony systems, as well as conferencing systems such as Zoom and Teams. It also requires familiarity with Singapore financial regulatory and audit requirements, as well as information systems and data management used in fund management operations. Responsibilities IT Operations and Infrastructure Support Support and manage day-to-day office IT operations, including user support, endpoint management, server administration,network support, system troubleshooting, hardware and software management, and coordination with external IT vendors. Independent IT Execution and Vendor Coordination Act as the primary internal IT contact and handle IT matters directly. Where necessary, consult external vendors for specialist advice, investigation, escalation support, project implementation,and technical validation. Server, Network and Security Administration Support and maintain servers, network equipment, firewalls, endpoint security tools, backup systems, access controls,and related operational procedures. Azure and Microsoft Cloud Operations Support Support the operation of Microsoft cloudservices, including Azure, Microsoft Entra ID, Intune, M
