Job Description
Description How does Amazon deliver millions of packages faster than customers expect, across the globe, every single day If that question excites you, keep reading. We're looking for a Senior Technical Program Manager to lead the strategy and execution of programs across Last Mile Delivery. This is a high-visibility, high-impact role where your work will shape the delivery experience for hundreds of millions of customers worldwide. At Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we're constantly looking to take to a new level is how we fulfill and deliver their orders. Our Last Mile organization is at the forefront of this mission: pioneering new products and services, partnering with Delivery Service Partners and Amazon Flex, and building a world-class operation that spans North America, Europe, and Asia Pacific. Speed is one of the most customer-visible and strategically important pillars of this work, and you'll be at the center of it. As part of Amazon Delivery's PRISM (Central TPM) organization, you will own the end-to-end program strategy for last mile initiatives, driving cross-functional alignment across business, product, and engineering teams to launch and scale programs that move the needle on delivery. You will partner with senior leaders across multiple organizations to define priorities, remove blockers, and deliver results. The ideal candidate thrives in ambiguity, brings strong business and technical judgment, and has a track record of delivering complex programs. You are a crisp communicator who can influence at the VP level and translate business goals into actionable roadmaps. If you want to solve one of the most challenging problems in logistics, making delivery faster for every customer, everywhere, this is your role. Key job responsibilities - Serve as the single-threaded leader owning complex programs across multiple VP organizations - Identify business and technical requirements with sc