Job Description
We run an AI-powered SMS bot and an AI-graded call training system for a private school network. Both systems have extensive test suites (400 test files) and a RAG-based knowledge base that drives bot behavior We need someone to own the full quality cycle: - Review production conversations to find bad bot responses - Create test files (JSON) that reproduce the issue - Fix the knowledge base content (Markdown files, WRONG/RIGHT examples) - Run test suites to verify fixes and catch regressions - …