Job Description
Job Description Roles & Responsibilities : Perform daily maintenance, administration, and troubleshooting on the ServiceNow platform. Focus on implementing CSM Modules, configuring Agent workspace and Integrating APIs with third party systems. Monitor and ensure system stability and performance. Configure and maintain workflows, business rules, UI policies, and UI actions. Customize ServiceNow forms and fields based on business needs. Provide support and resolution for issues related to Service…