Job Description
About Us Expressions Beauty Redefined is a leading beauty and wellness brand in Singapore. We are dedicated to providing customers with exceptional beauty, and wellness services using the latest technology and methods. Our personalized approach ensures every customer’s individual needs are met. Why Join Us? Attractive basic salary with commission, incentives and rewards Convenient locations near MRT stations (City Hall, Dhoby Ghaut, Paya Lebar) Comprehensive professional training Clear career progression opportunities Responsibilities 1. Treatment and Service Delivery Perform slimming, hair removal and facial treatments for customers according to company protocols. Ensure treatments are carried out safely and effectively using approved techniques and equipment. Maintain a clean and well-prepared treatment environment before and after every session. Ensure cleanliness and proper setup of treatment rooms to maintain high hygiene standards. Ensure compliance with health and safety regulations in all treatments and procedures. 2. Consultation and Customer Communication Conduct consultations to understand customers’ goals, preferences, and body conditions. Promote and recommend beauty products and services tailored to each customer’s needs. Clearly explain treatment procedures, benefits, and aftercare instructions. Follow up with customers after treatments to check on results, satisfaction, and encourage retention. Communicate proactively with customers through calls, messages, or in-person to build trust and maintain engagement. 3. Customer Relationship Management Provide excellent customer service and ensure every client has a positive experience. Build and maintain strong long-term relationships with clients to encourage repeat visits and referrals. Handle customer feedback and concerns professionally to maintain customer confidence. Keep accurate records of customer details, preferences, and treatment progress. 4. Sales and Product Recommendation Recommend suitable t
