Job Description
The incumbent will support his/ her Reporting Officer in the management of vendors to fulfil service contract obligations. He/She will also assist with all related planning, coordination, staffing and administration of daily operations. He/ She is accountable to the Institution Lead, Group Hospitality for proper contract management and smooth operationalisation at the institutional level. Primary Responsibilities and Duties (80%) Ensure contract management and administration are fully compliant with contract terms and conditions, as well as NUHS Contract Management Policy and Audit Compliance Analyse all requirements and provisions in contracts, including terms and conditions to work with vendor on implementation and compliance Conduct workforce qualifications/ competency assessment before allowing deployed staff to work in certain critical areas in hospital Ensure all services rendered by the vendors meet the service standards set in the KPIs and users expectation Ensure vendor performance reports are validated using source data Conduct sampling check on the accuracy of contract KPIs that are compiled manually at institutions monthly Ensure contract checklists are completed when verifying the contract and vendor performance monthly Escalate issues to Institution Lead, Group Hospitality if necessary Oversee daily operations, attend to user department requests and troubleshoot issues with vendor (if any) Raise Purchase Requests/ Purchase Orders for the procurement of institution specific purchases in accordance with NUHS Procurement Policy Ensure vendor is compliant with Workplace Safety regulations Ensure institution BCP is in place with drills being planned and validated annually Manage in-house inventory (e.g. linen) (if applicable) Ensure fixed assets are tracked, accounted for and maintained according to maintenance plan (e.g. patient trolleys, wheelchairs, food trolleys) Ensure that contracts are executed accordingly, all KPIs are verified, with contract checkl
