Job Description
COMPANY DESCRIPTION YTL PowerSeraya Pte. Limited, a wholly owned subsidiary of YTL Power International Berhad, is in the business of producing, wholesaling, trading and retailing of energy; with a primary focus on electricity. As an established player in Singapore's energy sector, it supplies the country's energy needs through its multi-utilities platform. With a licensed generation capacity of 3,100 MW*, it is one of Singapore's largest electricity generators. The YTL PowerSeraya Group has three subsidiaries: the retail arm under the Geneco brand provides electricity price plans and energy solutions to homes and businesses, PetroSeraya is the fuel management arm of the Group, and Taser Power which operates Taser Power Plant. Besides being a Plaque of Commendation (GOLD) awardee at the National Trade Union Congress's May Day Awards 2023, YTL PowerSeraya has adopted four Tripartite Standards under the Tripartite Alliance for Fair and Progressive Employment Practices, and has committed to be a fair and progressive employer. To find out more about the organisation, please visit ytlpowerseraya.com. *As at 4 February 2026, our registered generating capacity with EMA is 2,487 MW. RESPONSIBILITIES Arrears Management and Policy Compliance Part of a team responsible for arrears management and collateral management in accordance to Credit policies and procedures, monitoring and reporting credit positions to mitigate financial exposure, reduce bad debts and improve cash flow. Include, but not limited to, liaising with customers and various internal stakeholders on collection matters, recurring payment set-up, dispute handling, analysing and reporting arrears data, monitoring security deposit positions, identifying policy exceptions, handling high risk accounts, and managing provision for bad debts. Ensure aging positions and bad debts are kept within acceptable levels. Prepare aging reports and analysis (e.g. customer financial health assessment) that supports management overs
