Job Description
Together, We Can Make A Significant Impact – Position Overview We are looking for a creative and user-focused Product Designer to design intuitive, accessible, and user-centric digital experiences that support operational needs and align with the overall product vision. The Product Designer will work closely with Product Managers, Business Analysts, engineers, and stakeholders to understand user needs, define user journeys, translate requirements into design solutions, and validate designs through user research and usability testing. The role requires someone who can balance user experience, business objectives, and technical feasibility, while working within Agile delivery cycles to deliver iterative design improvements that respond to evolving requirements. Be Part of Our Success – Key Responsibilities User Research & Design Discovery • Conduct user research, usability testing, and design feedback sessions to understand user needs, behaviours, pain points, and operational workflows. • Analyse user feedback, behavioural observations, and research findings to recommend continuous design improvements. • Work with Product Managers, Business Analysts, and stakeholders to define user journeys, design problems, and product requirements. • Apply human-centred design principles to ensure usability across user interactions. • Conduct regular usability testing sessions with operational users to validate design decisions and incorporate feedback into design iterations. Product Design & Prototyping • Create user flows, wireframes, mock-ups, prototypes, and high-fidelity designs to support product development. • Design intuitive, accessible, and user-centric interfaces that align with the overall product vision. • Translate user needs and product requirements into practical design solutions that can be implemented by engineering teams. • Use ideation and prototyping techniques to validate design concepts early and refine solutions before development. • Ensure des