Job Description
Job Summary Billing and Accounting Customer Service Officer is responsible for managing billing for multiple accounts within a logistics (3PL) environment. This role involves close collaboration with Operations, HR, and Finance teams to ensure accurate invoice generation, timely submission, and effective monitoring of accounts payable (AP) and accounts receivable (AR). The position also includes administrative support tasks and coordination for purchase order (PO) creation related to vendor transactions. The role will report to Logistics Executive. Key Responsibilities Generate billing for multiple accounts accurately and on schedule. Work closely with Operations to gather necessary data for billing. Coordinate with HR for employee-related billing information when required. Liaise with Finance for invoice submission to various finance support companies. Clear vendor AP invoices promptly and maintain accurate records. Monitor all issued billings and follow up on outstanding payments. Coordinate with Admin team for PO related activities for goods-received (GR) in a and payment in timely manner Prepare regular reports on billing of AR and AP for management and customer review. May require to support administrative tasks as assigned by management. Job Requirements Diploma in any field. (Ideal: Accounting, Business, or Logistics ITE/NITEC certification with relevant experience will be considered Candidates with similar experience in customer service involving billing OR Experience in logistics or 3PL billing will be advantageous Proficient in MS Excel/Office Strong attention to details and organizational skills Ability to communicate effectively across departments
