Job Description
Join a dynamic team where you'll play a key role in driving digital transformation initiatives, enhancing business processes, and supporting system implementations that create meaningful operational impact. Key Responsibilities Partner with stakeholders across various business functions to gather, analyse, and document business requirements, workflows, and process improvement opportunities. Prepare comprehensive documentation including business process flows, user stories, functional specifications, user guides, and training materials. Support system configuration and administration activities, including access management, onboarding processes, and workflow setup. Develop, maintain, and optimise system reports and dashboards to support operational and business needs. Coordinate and facilitate discussions between business users and technical teams to ensure successful project delivery. Conduct Proof of Concept (POC) initiatives and evaluate digital solutions to enhance business efficiency. Support change management activities and user adoption of new systems and processes. Assist in the implementation and enhancement of government and enterprise technology platforms. Requirements Diploma or Degree in Information Technology, Business Information Systems, or a related discipline. Relevant experience in business analysis, systems support, IT operations, or digital transformation projects. Strong analytical, problem-solving, and stakeholder management skills. Experience in requirements gathering, process mapping, system documentation, or reporting will be advantageous. Familiarity with enterprise systems, workflow solutions, or digital platforms is a plus. Able to work effectively with both technical and non-technical stakeholders. Interested applicants, please send your updated resume to leonleong@recruitexpress.com.sg Leon Leong De Cong R1551708 Recruit Express Pte Ltd EA License No. 99C4599
