Job Description
About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Retail Banking Expert Type: Contract Compensation: $1,150–$1,450 per completed task Location: Remote Role Responsibilities Review and evaluate AI-generated outputs related to consumer lending decisions, deposit account servicing, regulatory compliance, and customer communication. Create realistic scenarios based on retail banking workflows such as mortgage origination, personal loan underwriting, account opening/closing, fraud escalation, and regulatory examinations. Annotate, label, and validate data across retail banking use cases like credit decisioning, KYC/AML procedures , and customer dispute resolution. Provide structured feedback on AI accuracy in areas such as banking regulations ( Reg Z , Reg E , TILA , RESPA , BSA/AML ), product terms, and industry-specific terminology. Collaborate asynchronously with research teams to refine evaluation frameworks for banking-domain AI . Qualifications Must-Have 3+ years of professional experience at a commercial bank, credit union, or retail banking institution. Background in one or more areas such as branch operations and management, consumer or mortgage lending, deposit operations and treasury services, compliance, risk, or audit ( BSA/AML , CRA , fair lending), relationship management, or private banking. Strong analytical thinking and ability to translate retail banking workflows into structured evaluation tasks. Clear written communication and attention to detail. Preferred NMLS registration or banking certifications. Compensation & Legal Task Completion Pay: Competitive and based on task quality (~ $1,150–$1,450 per completed task, subject to change as the project evolves). Performance Bonus: Top performers receive a weekly bonus incentive on top of their per task
