Job Description
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is the role: We are seeking a Project Lead to coordinate cross‑functional efforts between Sales, Product Management, Elastic Professional Services and our contractor partner, ECS Federal , to ensure the successful delivery and growth of our SIEMaaS program. This role will focus on customer onboarding, program coordination, and help to provide consistent communication across all stakeholders. What you'll be doing: Serve as the primary point of coordination between CISA Account team, Civilian Sales team,Professional Services, Product Management, and ECS Federal Cohesive alignment directly with the supporting CISA Account Team (AE, SA and CA) Working with CISA CA/SA to coordinate resources for the Cloud and availability to bring on new tenants Lead and track onboarding activities for new SIEMaaS customers, ensuring a smooth and timely transition Develop and manage project plans, timelines, and milestones for customer onboarding and ongoing program initiatives Facilitate regular status updates with ECS, Internal/External stakeholder meetings, Product teams and executive-level communications Identify risks, dependencies, and blockers; proactively drive res