Job Description
Toast creates technology to help restaurants and local businesses succeed in a digital world, powering business owners to operate, increase sales, engage customers, and keep employees happy. The Revenue Productivity team is looking for a GTM Enablement Engineer to ensure our GTM tool investments actually land in the field. You'll own rep onboarding and ramp infrastructure, tool adoption measurement, playbook development, and the coaching systems that help managers develop their teams faster. This role sits at the intersection of sales process, AI tooling, and rep productivity — and is accountable to adoption rates, ramp velocity, and measurable hours returned to selling. A day in the life (Responsibilities) Prototype new automation and intelligence workflows based on direct field feedback — move fast from "reps are losing deals here" to a working proof-of-concept that can be tested, measured, and scaled Execute rigorous A/B testing across various vendors and agentic configurations to determine which capabilities truly accelerate revenue; apply a data-backed methodology to every stack decision to ensure measurable field impact Own the GTM enablement technology roadmap: set strategy for which tools, integrations, and AI capabilities to build or buy next, prioritized by rep productivity impact and grounded in data from adoption metrics, call analysis, and win/loss patterns Develop AI-assisted templates and playbooks for outreach, meeting prep, and post-call follow-up that reps and managers actually use Embed with the sales team — ride deals, listen to calls, and map every stage of the buyer journey to understand where reps win, stall, or lose and why Partner with Sales Enablement and frontline managers to surface AI-generated coaching recommendations from call data, so managers are reviewing flagged moments rather than full recordings Build rep scorecards and deal
