Job Description
Overview We are looking for a Data Analytics Support Specialist who bridges the gap between raw data and business decisions. This role is equal parts analyst, visual storyteller, and platform engineer. You will support analytics workflows end-to-end — from ingestion and transformation to dashboard delivery and model operationalization — with the flexibility to contribute across MLOps and DevOps pipelines when needed. The ideal candidate thinks in systems, communicates through visuals, and is comfortable toggling between a BI tool and a CI/CD pipeline in the same afternoon. Responsibilities Analytics & Workflow Support Understand, document, and improve existing analytics workflows across data ingestion, transformation, and reporting layers. Collaborate with data engineers and business stakeholders to map end-to-end data pipelines and identify bottlenecks or gaps. Maintain and optimize SQL queries, dbt models, and ETL/ELT processes to ensure data reliability and freshness. Triage and resolve analytics issues across production dashboards, reports, and ad hoc requests. Visual & Dashboard Development Design and build clear, compelling data visualizations using tools such as Tableau, Power BI, Looker, or equivalent. Translate complex analytical findings into concise visual narratives for technical and non-technical audiences. Establish and enforce standards for chart selection, color usage, layout, and data labeling across reporting assets. Create process-flow diagrams, data lineage maps, and architecture visuals for internal documentation and stakeholder communication. MLOps & Model Support Assist in the deployment, monitoring, and versioning of machine learning models in production environments. Support feature engineering pipelines and model retraining schedules using platforms such as MLflow, SageMaker, Vertex AI, or similar. Maintain model performance dashboards and alert on drift, degradation, or data quality issues upstream of model inputs. Collaborate with data sc