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Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role We’re looking for a senior, high-craft Knowledge & Enablement Specialist to help build and maintain the Synthesia Academy , our hub for deeper customer learning. This is a role for someone who can independently lead execution across an Academy area, contribute meaningfully to intake and learning design work, and improve learner journeys through high-quality delivery, strong operational judgment, and evidence-led iteration. You’ll work as part of a specialist hub responsible for the Academy experience and play an important part in shaping how that strategy is executed in practice; taking ownership of meaningful scope, improving quality and flow, and helping turn learning direction into clear, effective customer experiences. What You’ll Do Lead execution for an Academy area Own the day-to-day delivery and upkeep of an Academy path, track, or learning area within the broader structure set by the team. Publish accurately, maintain quality, keep content current, and ensure the learner experience works end to end. Contribute to intake and learning design Support intake, discovery, and content planning by capturing signals, constraints, and learner needs clearly. Contribute to design docs, storyboards, m