Senior Account Manager | Commercial

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $100B in annualized spend flows in and out of 50,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. Senior Account Manager, Commercial About the Role Senior Account Managers, Commercial at Ramp are trusted advisors and relationship owners post-implementation, responsible for driving deep product adoption, spend activation, and long-term strategic growth across a portfolio of commercial customers. You'll go beyond day-to-day account management — leading executive-level conversations, uncovering multi-layered customer needs, and proactively identifying opportunities to expand Ramp's footprint. You'll also serve as a mentor and resource for the broader team, helping shape how we engage and grow our customer base. What You'll Do Build deep, trust-based relationships with decision makers and executive stakeholders across your book of business, becoming a go-to partner and driving genuine excitement around Ramp Conduct consultative discovery that uncovers second and third-level pain points, and position solutions that clearly tie to customer needs and business outcomes Own retention, adoption, and expansion across your portfolio — driving urgency throug