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About The Role: Notion is an in-person company across our global offices, and we believe creative magic happens when we collaborate together in the same space. We’re looking for an AMER Workplace Lead to own the strategy and day to day excellence of our San Francisco and New York offices. In this role, you’ll lead a team that delivers a consistent, high-quality, distinctly-Notion workplace experience balancing operational rigor , people-first service , and a strong point of view on how space and in-person rituals help teams do their best work. You’ll be the regional leader and “bar raiser” for workplace operations and employee (Notino) experience, while partnering closely with cross functional teams (Security, IT, People, Finance, Recruiting, Comms, Events, Real Estate/Build, etc.) to keep our offices running smoothly and evolving thoughtfully. This role reports to the Global Head of Notino Experience and is based in San Francisco, CA. What You'll Achieve: Regional leadership (SF + NYC) Own the local Notino experience for SF + NYC: setting clear standards, rhythms, and service expectations. Translate company operating rhythms and in-office philosophy into practical, local execution so it’s easy (and delightful) for teams to show up and do great work. Serve as the senior point of contact for AMER workplace escalations, sensitive issues, and high visibility moments. People leadership + team development Lead, coach, and develop a multisite team (Workplace Experience Leads/Coordinators, Front Desk/Concierge support, contractors, vendors), including hiring, onboarding, performance management, and career growth. Build a high-trust, high-agency team culture: clear DRIs, great handoffs, durable coverage, and calm execution during peak moments. Operational excellence + facilities management Ensure reliable day-to-day operations across both sites: front desk/guest flow, badging/access processes, mail/packages, food & beverage, amenities, supplies, cleaning, repairs, and vendo