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<p><span style="font-weight: 400;">We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value.</span></p> <p><em><span style="font-weight: 400;">At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.</span></em></p> <p><strong>What You’ll Do:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Analyze customer’s IT Operations environment on a regular basis and provide recommendations that will maximize Datadog’s value.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Be the customer’s advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Participate and prepare for Monthly and Quarterly Business Reviews with customers</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborate with Datadog’s product management, engineering and technical services teams to help identify new features and products</span></li> <li style="font-weight: 400;"><span style