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<p><strong>This is Adyen</strong></p> <p><span style="font-weight: 400;">Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. </span></p> <p><span style="font-weight: 400;">For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.</span></p> <p><strong>Project Manager (APAC, Singapore)</strong></p> <p>Adyen’s Customer Support organization spans the globe, with over 250 Support Engineers across multiple regions. As our Support organization continues to scale, we are seeking a Project Manager based in Singapore to lead transformation initiatives across the APAC region.</p> <p>In this role, you will drive operational improvement, process implementation, and support tooling initiatives that enhance efficiency, scalability, and service quality across regional Support teams. You will work closely with regional stakeholders as well as global Support, Engineering, Infrastructure, Workforce Management, and Learning & Development teams to ensure initiatives align with company priorities and are successfully delivered.</p> <p>This role combines hands-on project delivery with strong operational and technical collaboration, supporting both process optimization and the evolution of Support tooling and infrastructure across APAC.</p> <p><strong>What You’ll Do</strong></p> <p><strong>Lead Operational and Technical Support Initiatives<br></strong></p> <ul> <li>Plan, coordinate, and execute Support projects across APAC, ensuring alignment with global Support priorities