Onboarding Consultant I, xtraChef - Mandarin

<p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p> <p><strong><em>A day in the life</em></strong></p> <p>As an Onboarding Consultant, Toast’s way of saying an “Implementation Specialist”,&nbsp; you serve as the customer’s relationship manager &amp; point of contact from the time that the account purchases Toast, through the onboarding phase of the customer journey. You are expected to work autonomously under an Onboarding Manager to achieve monthly activation goals,&nbsp; prioritize work based on customer need and Toast requirements and deliver high quality customer interactions. To thrive as an Onboarding Consultant at Toast, you are flexible, motivated by aggressive growth goals, and excel in ambiguous environments!&nbsp;&nbsp;</p> <p>The xtraCHEF by Toast product line is centered around the restaurant backoffice. Through products like the AP Automation, Inventory, Recipe and Bill Payment, xtraChef by Toast helps restaurant operators manage their food cost and improve productivity. We are seeking customer champions who are excited to execute intricate product implementation for a large customer backlog.&nbsp;</p> <p><strong><em>What you'll do (Responsibilities)</em></strong></p> <ul> <li>Leverage your Restaurant operations&nbsp; knowledge and project management skills to partner with restaurant owners through implementation of our product line.</li> <li>Enable restaurant owners and management teams to utilize xtraCHEF by Toast to create best practices for managing your daily restaurant operations - including daily sales reports and food costs.&nbsp;&nbsp;</li> <li>Create &amp; lead a customer’s implementation plan from kickoff to activation, ensuring customers hit targeted milestones..</li> <li>Manage several onboarding engagements simultaneously, including large books of onboarding business (80+ restaurants) in your backlo