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<p><strong>This is Adyen</strong></p> <p><span style="font-weight: 400;">Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. </span></p> <p><span style="font-weight: 400;">For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team.</span></p> <p><strong>What you’ll be doing:</strong></p> <h3><strong>Quality Strategy & Operations</strong></h3> <ul> <li><strong>Data-Driven Insights:</strong> Leverage feedback loops and scorecards to identify trends, driving continuous quality uplift across all Adyen touchpoints.</li> <li><strong>Customized Frameworks:</strong> Architect and deploy language-specific quality plans tailored to different content streams, ensuring teams are equipped for high-performance output.</li> <li><strong>Risk Mitigation:</strong> Proactively hunt for quality bottlenecks; conduct deep-dive root cause analyses (RCA) and implement scalable preventive measures.</li> <li><strong>Issue Resolution:</strong> Act as the final line of defense for linguistic bugs, investigating reports and ensuring rapid, high-quality resolution.</li> </ul> <h3><strong>Linguistic Asset Strategy</strong></h3> <ul> <li><strong>Brand Guardianship:</strong> Lead the evolution of glossaries and style guides, ensuring Adyen’s unique tone of voice remains consistent globally.</li> <li><strong>Version Control:</strong> Oversee the lifecycle of linguistic assets to ensure all partners are working from a single, up-to-date source of truth.</li> </ul> <h3><strong>Innovation & Scalability</strong></h3> <ul> <li><strong>Process Engineering:</strong> Constantly challenge the sta