Job Description
Description We are part of the India & Emerging Stores Customer Fulfilment Experience Org. Team's mission is to address unique customer requirements and the increasing associated costs/abuse of returns and rejects for Emerging Stores. Our team implements tech solves that reduce the net cost of concessions/refunds - this includes buyer and seller abuse, costs associated with return/reject transportation, cost of contacts and operations cost at return centers. We're building a brand-new, from-the-ground-up initiative in the fast-growing world of reducing NCRC cost, and we're looking for a passionate, driven Software Development Manager (SDM) to help lead the way. This is a true Greenfield opportunity where we're creating an entirely new shopping experience that reimagines how customers discover, shop, and receive products - all within minutes. Our charter spans the entire supply chain optimizations: from AI/ML based forecasting, automated buying to an efficient transhipment, seamless hub operations, best in class inventory management and delightful vendor experiences. You'll be joining a tight-knit, high-caliber team of Senior SDEs, Principal Engineers, Applied Scientists and TPMs who are energized by solving customer problems at scale. You'll have end-to-end ownership, deep technical challenges, and a rare opportunity to shape not just a product, but an entirely new business for Amazon. If you love building from 0 → 1 and scaling from 1 → 100, care deeply about customer experience, and want to supercharge your growth as a tech leader, this is your moment. Why this role is exciting: a. Full Ownership: Own a dedicated business function across the Quick Commerce supply chain verticals, spanning multiple services. b. Learn Fast, make Big: Work alongside senior technical talent in a fast-paced, startup-like environment within Amazon. c. Shape the Future: Quick Commerce is one of the fastest-growing retail models globally - and you'll be at the center of it. d. Scale World
