Job Description
Lead Consultant, Client Relationship Management, Health Solutions Singapore Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed. What the day will look like Strategic Client Relationship Management Develop and maintain strong connections with current clients, identifying chances for expansion and supporting retention initiatives. Partner on new business activities, including pitch creation, onboarding, and engaging in first-year implementation for a particular client segment. Work alongside and guide colleagues managing shared accounts, such as client servicing, broking, and other support teams. Embody Aon’s core values by encouraging a high-performing, cooperative team culture and providing ongoing mentoring and feedback. Assist with projects aimed at boosting financial results and improving value, balancing multiple priorities to attain quality outcomes. Facilitate regular client discovery sessions and maintain sharp market awareness, including insights on competitors, to reinforce Aon’s strategic stance. Consulting Expertise Serve clients as a strategic consultant, demonstrating excellent listening skills, analytical reasoning, and commercial insight. Possess extensive experience with insured and non-insured employee benefits programs, including flexible benefits consulting from development through rollout. Manage or assist with ad-hoc consulting projects (e.g., benchmarking, M&A benefits harmonization). Promote Aon United initiatives and solutions, such as Aon Client Promise, TBS Explorer, Aon Pulse, and Wellbeing Solutions. Service Delivery Excellence Maintain professional, cooperative relationships with internal team members at local, regional, and global levels. Coordinate client-related activities, including meetings, reporting,
