Job Description
Provide first-, second-, and third-level technical support for engineering systems, software, and hardware platforms. Diagnose, troubleshoot, and resolve complex technical issues across distributed systems, networks, and embedded environments. Collaborate with development, QA, and operations teams to identify and escalate bugs, performance bottlenecks, and system failures. Document and maintain detailed incident reports, troubleshooting procedures, and knowledge base articles. Monitor system he…
