Job Description
Description GAR is seeking a Senior FinOps Analyst to join our Credit Note Processing operations. The ideal candidate will be responsible for credit note processing and un-applied credit notes for European marketplaces, drive system enhancement initiatives, and optimize processes while ensuring compliance with regional VAT requirements. Key job responsibilities . Process and reconcile credit notes while ensuring compliance with regional VAT requirements . Drive continuous improvement initiatives for auto-credit notes functionality to enhance First Pass Yield performance . Develop and maintain Business Review Documents for system enhancements, including credit note submission capabilities through Vendor Central Web . Create and review UAT and PVT scripts, oversee test execution and authorize production deployments . Monitor and optimize credit note processing turnaround times . Support E-invoicing tax regime implementation across European countries through process re-engineering and control enhancement . Lead process optimization initiatives to improve operational efficiency and reduce manual interventions . Collaborate with Collections team to reduce aged un-applied balances . Analyze reports and reconcile large volumes of data, communicating results to management . Assist in resolving vendor escalations and provide timely resolution . Maintain effective communication with internal and external stakeholders to identify issues and propose solutions for long-term process sustainability Basic Qualifications - Bachelor's degree in accounting and commerce (B. Com) - Knowledge of Excel at an advanced level - Experience with Microsoft Office products and applications - . Proficient in SAP and Oracle Financial systems - . Excellent negotiation, interpersonal, verbal and written communication skills - . Proven instances in identifying and driving process improvements and operational efficiency projects - . Knowledge of European VAT regulations Preferred Qualifications - 3+ y
